Alert Configuration
In this section, the different alerts that will be available for the client company's employees are configured.
To associate the alerts with the client, they must be selected in the table. The alerts offered by GlobalSUITE are as follows:
End of Plan Treatment Actions Notification: Sends an email to the defined address when an action in the risk treatment plan has been completed.
Daily Notifications: Notifies about pending tasks that have been generated in the tool daily.
Weekly Notifications: Notifies about pending tasks that have been generated in the tool weekly.
Monthly Notifications: Notifies about pending tasks that have been generated in the tool monthly.
Contract Expiration Notification 7 Days Before: Notifies about contracts that have one week or less remaining before they expire. The alert is only sent if there is at least one contract about to expire.
Contract Expiration Notification: Notifies about contracts that expire on the current day. The alert is only sent if there is at least one contract expiring on the day.
New News Notification: Sends an alert each time a new news item is created in GlobalSUITE®.
Add Records to Metrics: Sends an alert each time new records need to be added to a metric according to its defined periodicity. Currently, an alert is sent for each defined metric that needs to be updated. This email is also received by the person responsible for the metric.
Documentation Propagation: Sends an alert when documentation is propagated from one entity to another. Employees of the entity who have this alert activated will receive a notification email.
Workflow Propagation: This alert is sent when a document workflow has been propagated. Employees of the entity receiving the workflow will be notified if they have this alert activated.
Workflow State Change: The alert corresponds to notifications sent in case the state of a document changes, a new document is uploaded, or its version is updated. Employees who receive the notification are those associated with the new state of the document and have this alert configured. The notification is sent at the moment the state change occurs.
Objective Tracking: Sends an alert when an objective is evaluated, and a value is assigned to it.
Tracking Actions of Controls in the Treatment Plan: Sends an alert when the state of a control included in the Risk Treatment Plan is modified.
Pending Tasks Reminder: Daily alerts are sent to remind users of their pending tasks.
Document State Change Notification: Sends an alert when a state change occurs in the active version of a document stored in the Document Manager, a new document is uploaded, or its version is updated. This alert is additional to the notifications for the approval Workflow managers ("Workflow State Change" alert).
Control Deadline Compliance (Responsible): Sends an alert to the person responsible for a control when the established deadline is met. To receive the notification, the responsible person must be associated with this alert.
Action Deadline Compliance (Responsible): Sends an alert to the employee responsible for an action when the established deadline is met. To receive the notification, the responsible person must be associated with this alert.
Action Deadline Compliance (Associated Control Responsible): Sends an alert to the employee responsible for a control when the established deadline is met for any of the actions of that control.
Risk Analysis Modification Notification by Element Responsible: Sends an alert to the Element Responsible (defined in the Inventory option) when any modification is made to any of the risks identified for that element in the Risk Analysis.
Control Evaluation Modification Notification by Element Responsible: Sends an alert to the Element Responsible (defined in the Inventory option) when any modification is made to any of the controls applied to risks of the element.
Survey Consolidation Notification by Managerial Responsible: Sends an alert to the Service Responsible (defined in the Service Catalog option) when surveys of Elements, Risks, and Controls affecting elements under those services are consolidated.