Alert Settings

The alerts offered by GlobalSuite® are as follows:

• Notification of Plan Treatment Actions Completion: Sends an email to the defined address when an action in the risk treatment plan has been completed.

• Daily Notifications: Notifies about pending tasks that have been generated in the tool daily.

• Weekly Notifications: Notifies about pending tasks that have been generated in the tool weekly.

• Monthly Notifications: Notifies about pending tasks that have been generated in the tool monthly.

• Contract Expiration Notification 7 Days Before: Notifies about contracts that have one week or less remaining before expiration. The alert is only sent if there is at least one contract about to expire.

• Contract Expiration Notification: Notifies about contracts that expire on the current day. The alert is only sent if there is at least one contract expiring on the day.

• New News Notification: Sends an alert each time a new news item is created in GlobalSuite®.

• Add Records to Metrics: Sends an alert each time new records need to be added to a metric according to its defined periodicity. Currently, an alert is sent for each defined metric that needs to be updated. This email is also received by the person responsible for the metric.

• Documentation Propagation: Sends an alert when documentation is propagated from one entity to another. Employees of the entity who have this alert activated will receive a notification email.

• Workflow Propagation: This alert is sent when a document workflow has been propagated. Employees of the entity receiving the workflow will be notified if they have this alert activated.

• Workflow State Change: The alert corresponds to notifications sent when the state of a document changes, a new document is uploaded, or its version is changed. Employees receiving the notification are those associated with the new state of the document and configured for this alert. The notification is sent at the moment the state change occurs.
  
  A weekly alert (on Mondays) is also sent for new documents published (or a new version published) in the last 7 days. Recipients of this alert will be the responsible parties for the last state of the workflow who are also registered for this alert, and they will receive a summary email of all published documents.

• Objective Monitoring: Sends an alert when an objective is evaluated, and a value is assigned to it.

• Monitoring Actions of Controls in the Treatment Plan: Sends an alert when the state of a control included in the Risk Treatment Plan is modified.

• Pending Task Reminder: Daily alerts are sent to remind users of their pending tasks.

• Non-Conformities Propagation Notification: Sends an alert when a non-conformity is propagated from one entity to another. Employees of the entity who have this alert activated will receive a notification email.

• Document State Change Notification: Sends an alert when a state change occurs in the active version of a document stored in the Document Manager, a new document is uploaded, or its version is changed. This alert is additional to the notifications for the approval Workflow responsible parties ("Workflow State Change" alert).

• Control Deadline Compliance (Responsible): Sends an alert to the person responsible for a control when the established deadline is met. This alert is selectively enabled for each control in the Control Details form.

• Action Deadline Compliance (Responsible): Sends an alert to the employee responsible for an action when the established deadline is met. This alert is selectively enabled for each control in the Control Details form.

• Action Deadline Compliance (Associated Control Responsible): Sends an alert to the employee responsible for a control when the established deadline is met for any of the actions of that control.

• Risk Analysis Modification Notification by Element Responsible: Sends an alert to the Element Responsible (defined in the Inventory option) when any modification occurs to one of the risks identified for that element in the Risk Analysis.

• Control Evaluation Modification Notification by Element Responsible: Sends an alert to the Element Responsible (defined in the Inventory option) when any modification occurs to one of the controls applied to risks of the element.

• Survey Consolidation Notification by Managerial Responsible: Sends an alert to the Service Responsible (defined in the Service Catalog option) when surveys of Elements, Risks, and Controls affecting elements under those services are consolidated.

The actions that can be performed in the table are as follows:

• Associate: Allows defining the users who will be alerted. To do this, the button must be clicked, and the role/employee who will receive the notification must be selected.

• Delete: Offers the possibility to delete an established association. To do this, the desired employee must be selected, and the 'Delete' button must be clicked.

• Expand: Allows expanding the list of alerts and employees associated with each of them.

• Collapse: Allows collapsing the list of alerts and employees associated with each of them.

• Download: Offers the possibility to download the list of alerts in editable format (xlsx) or PDF format.

NOTE: Some alerts can also be configured in the GlobalSuite® option where they are related. In this case, employees automatically appear in the global alert list.