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Certifications and Regulatory Compliance

Currently, our management systems are certified under the following security and management standards:

  1. ISO/IEC 27001: This certification ensures that our Information Security Management System (ISMS) meets international requirements for secure information management. ISO/IEC 27001 provides a framework for continuous security management that maintains the confidentiality, integrity, and availability of information.

  2. ISO/IEC 20000: Our certification in this standard demonstrates that we comply with best practices in IT service management, ensuring that our services are delivered efficiently and effectively, meeting our customers' expectations.

  3. ISO/IEC 22301: This international standard for business continuity management ensures that we have robust processes to handle disruptions of any kind, minimizing the impact on our operations and guaranteeing service continuity for our customers.

  4. ISO 9001: This quality management standard demonstrates our commitment to excellence in all our processes, ensuring that we meet customer requirements and continuously improve the effectiveness of the quality management system.

  5. ISO/IEC 27017: This certification establishes a set of additional controls beyond those defined by ISO/IEC 27001, specifically focused on information security in cloud computing environments. By obtaining this certification, we demonstrate that we implement specific security measures that ensure data protection in the cloud, providing a secure environment for both cloud infrastructure and the services delivered through it.

  6. ISO/IEC 27018: This standard complements ISO/IEC 27001 by providing a framework for the protection of personal data in the cloud. Certification in ISO/IEC 27018 ensures that we follow international best practices for managing personally identifiable information (PII) in cloud environments, guaranteeing that our customers' data is protected against unauthorized access and that we comply with legal and regulatory obligations related to privacy.

  7. ISO 37001: Certification in the Anti-Bribery Management System ensures that we have adequate policies, procedures, and controls to prevent, detect, and manage potential acts of bribery within the organization.

  8. UNE 19601: This Criminal Compliance Management System standard ensures that we comply with legal and regulatory requirements, as well as best practices to prevent crimes in the business environment.

  9. ENS (National Security Framework): This certification ensures that we meet the security requirements established by the Spanish government to protect information and electronic services in the public and private sectors. Currently, our management system is certified at the High Level.

  10. SOC2: GlobalSuite Solutions has the SOC 2 report, which certifies that the organization has been audited by an independent third party in accordance with the principles and criteria of the SOC 2 (Service Organization Control 2) framework. This report is available upon request.

These certificates are publicly available to our customers and third parties in general on our website at the following link: https://www.globalsuitesolutions.com/es/politica-del-sistema-de-gestion/