BIA Impact Surveys
BIA information
The current option allows you to establish the following fields:
Main objective: It informs to the user about the main objective of the survey and BIA.
Specific objectives: It informs to the user about most specific objectives which are required to carry out the survey or BIA.
Additional Requirements: It informs to the user about those additional requirements when you’re completing the survey.
Business Impacts types: It allows the user to view the criteria established when it’s completing the BIA and those helpful points for completing the survey.
Criticality value: It informs to the user about the distribution of the impacts graphically.
General Information
Name: It allows you to define the name of the survey.
Type: It indicates the Model on which the survey is based.
Department: It allows you to identify the department name on which the survey results have been obtained.
Supervisor: It offers the possibility of identifying the survey supervisor.
Date: It establishes the completion date of the survey.
Business Process: It allows you to define the business process which has been assessed in the survey.
Customizable questions
In BIA form will display the questions configured in the section of 'Configuration/Business Continuity'. These questions can be of different types: 'Text', 'Select', 'Table' or 'Table of items'. In the 'Table' questions you can add records by clicking on the 'New' button and with the 'Remove' button delete the ones you want, besides you can edit each one of the fields by double clicking. For 'item table' questions you can include items of the item Inventory (Analysis/ Inventory) with the 'Relate items' button. When you click on it, a pop-up window is displayed where the list of items appears with the categories configured for the question, allowing the selection of those items that you want to add to the question, and adding them through the 'Associate items' button.
If the process is in the Dependency tree with related items, the item table displays by default the items that are associated in the dependency tree. If, on the other hand, the process is not found in the dependency tree, the item table shows all items of the inventory. Regardless of the items shown in the initial load, the 'Show' button allows you to display all the inventory items (Show All) or only the items associated with the process (By Process).
You can also add new items by clicking the ‘Create item’ button. These items will be displayed in red to indicate that they are not items from the inventory.
For all the items included in the question 'item table', it is possible to specify the instant of recovery in case of disaster, using the fields 'RTO value' and 'RTO unit', in addition you can add comment for each item.
Recovery Parameters
It allows the user to define more generic points in the establishment of the BIA, as the following points:
Maximum inactivity time: It allows you to define the Maximum tolerable period of disruption (MTPD).
RTO: It allows you to establish the Recovery time objective of the processes.
RPO: It allows you to establish the Recovery point objective of the process information.
Minimum level: It identifies the minimum levels which are needed for the service provision.
Minimum Required Resources: It offers the possibility of identifying the required resources for providing the service.
Trust level: It allows you to indicate the trust level of the user according to the defined MTPD.
Term: It allows you to define the recovery time scale of the required resources for supporting the service or business process.
Justification: This text field serves to justify the term which is identified in the previous section.
Dimensions valuation
In this type of surveys, you can fulfil the Business Impact assessment for different steps of the interruption. Depending on how you have defined the types of impact in the section ‘Administration/Business Continuity’, GlobalSUITE will display several tables for assess the qualitative impacts (by impact levels):
Or quantitative impacts (by inserting numeric values):
These tables allows you to assess the impact of the interruption of the process in a common situation. It can also be added the tables for assessing the impact in a critical period for the business, if this assessment differs.
For each table of impact is obtained a criticality value of the process according to the assessment you have inserted in the table and the criterion defined (Accumulated, Maximum, Minimum, Average, Weighted Average) in the section ‘Administration/Business Continuity’.
For this table (Qualitative impact), it also obtains a level of criticality therefrom, and according to the scale set.
Survey monitoring
It allows you to carry out a monitoring of the survey, you can add any comment or observation about it. You can download the detail of the survey in .docx format. For this task, you have to click on the button ‘Download’ and clicking on the button ‘Docx Report’.
The downloaded report contains all the information of the survey:
Quantitative Impact surveys
Survey General Data
It allows you to define the following information:
Name: It allows you to define the survey name.
Type: It indicate the model type of the survey.
Departament: It allows you to idenfity the department name on which the results have been obtained.
Supervisor: It offers the possibility of identifying the survey supervisor.
Other Supervisor: It identifies other supervisor which is not active in the platform.
Email: It has the possibility of including the email account for any notification.
Date: It indicates the date for conducting the survey.
Business Process: It allows you to define the business process evaluated in the survey.
Recovery parameters
It offers the possibility of defining the necessary resources for recovering the business process. For this task, you have to click on the button 'Add' for including any element that the supervisor thinks necessary. In case you want to remove an element, you have to select the row or rows and click on the button 'Remove'.
According to the table of related items, you can add an application('Add application') which can insert an item in the table and it will be valuated.
To sum up, in the comments table you can add any note related to the survey. For this task, you have to click on the button 'Add', this action generates a new entry in the table for inserting any comment. In case you want to remove a comment, you have to select a row and click on the button 'Remove'.
Dimensions valuation
The current section allows the user to value the impacts defined for the performing the BIA (from the quantitative and qualitative point of view).
Survey monitoring
It allows you to carry out a survey monitoring, you can do any comment or observation about the survey.